Business Internet Services

Automated Telecom strives on helping the customer to only the best when it comes to your phone or internet service. 

We give our customers a unparalleled experience and expertise when it comes to sourcing, deploying secure and reliable connectivity solutions that support voice, data, and video applications. They are all so critical to IT and business operations in today’s digital economy. Whether you need dedicated Internet access for a single site or a private secure network spanning hundreds of locations, we can meet your needs. We have a large portfolio of broadband and wide area network (WAN) solutions, from cable to SD-WAN, and Ethernet.

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Testimonials

A big thanks to Ian and his team at Automated Telecom! They installed new phones and moved us from Frontier with not one problem and we’re now saving lots of money on calls from our business. Thank you so much Ian, Leo and Anna!!!

Mary Sempek, Marsha Lee & Co.

Ian and his team have been extremely helpful through the whole process. The new Yealink phone system is so easy to use. It’s definitely a user friendly system.

Monica Lopez, Dominic Montnez
New phone system is amazing! Fantastic customer service, very helpful. Definitely recommend Ian and his team.
 
 
Debbie Lessard, Avail Property Management
We have been a customer of Automated Telecomm for over seven years and it has always been a pleasure working with them. Their customer service is responsive to any of our needs and their pricing is more than competitive. We especially like that we can make changes through their website. I highly recommend Automated Telecom.
 
 
Tracy Miller, McGee Company

Ian & his team made the process of moving my office simple & quick. They also saved my company money in the process. I highly recommend Automated Telecom.

Robert Meraz, Ipay Solutions

Ian is “top shelf”. He knows his industry and provides amazing service. He is hands on and has been very responsive to our businesses needs over the many years we have worked with him.

Bob Wilmeth, Abel, Keieger & Wilmeth CPAs

Ian is “top shelf”. He knows his industry and provides amazing service. He is hands on and has been very responsive to our businesses needs over the many years we have worked with him.

Donnie Gonsalves, Valley Plumbing Co.

My company has been doing business with Automated Telecom for decades. We just purchased an entire new phone system for our office that included many extensions and lots of high-tech equipment. Ian and his team were on time and delivered as promised. They personally have walked us through the entire set up and training and they have made themselves available for additional support after the sale. Automated Telecom is the only company I would go through for my business phone needs.

Sarie Gonsalves, Valley Plumbing

Ian and his whole crew have far exceeded all expectations. I tried to set up a business phone system on my own, for my new psychiatric practice, without understanding how much technology has changed. After realizing I was headed toward disaster, Ian swept in and saved the day (in addition to saving me considerable money). He provided new meaning to personalized service professionalism. I wish I could give Automated telecom 7 stars!

Thomas Jackson, Desert View Medical

I had a great experience with Ian and crew — from first conversation to complete implementation — Thanks Ian and crew!

Steve Donohoe , Another Perfect Pool

Excellent team with great attention to detail and fantastic customer service. Would highly recommend them for any business needing telecom services

Paul Hodapp , Render HR

Have worked with Ian and his team for many years, when moving PlanIT Print Works to our new location I knew Ian was the one that could help us with our new phone system. They are very attentive to our needs and have helped us tremendously. I would definitely recommend them.

Amanda Tucker , PlanIT Print Works

Automated Telecom is simply the best! Ian and his team are the most knowledgeable experts in telecommunications, and beyond, that I know. They are solution specialists. After four years’ experience and their excellent service, CODA Gallery wholeheartedly recommends Automated Telecom!

Sam Heaton, CODA Gallery

Hello Ian, as I am sure you are aware. A phone system is the life blood of any business. However, no matter how cutting edge a phone system is it is useless without proper support. With that said, I wanted to take a moment and let you know that Leo is truly exceptional in the support he has provided me. His knowledge and promptness in addressing my issues makes me feel like I am your only client!

Thank you again for all you and your staff do to aid in making my business run efficiently.

Bill Youngblood, William Youngblood Insurance Agency

We have been in business with Ian’s Company Automated Telecom for six years. We just upgraded our phone system which is very excellent. Ian and his staff were very much in touch with their business and available when assistance is needed. Thank you for the excellent service we received from you Ian, and your staff. We would highly recommend your Company to anyone.

Luz Bochnewich, Bochnewich Law Offices

We are very happy with our new phone system by Automated Telecom. The phones and service are the upgrade we needed. We appreciate their friendly and helpful service.

Clarion Optometry Group,

We are delighted with our new phone system by Automated Telecom. It is only one week since it was activated and already our staff is happier with both the hardware and the many improved options and features compared to our old system. Kudos go to Ian and Leo, who were excellent on installation day—efficient with their time resulting in minimal interruption of our business.

Richard Torban, Richard Torban, M.D.

We have had the privilege of working with Ian since our pager days! We now have their telephone system and are thrilled with their attention to detail and communication is key with them. We would highly recommend Automated Telecom.

Connie Galati, Galati Enterprises
Excellent customer service. Highly reliable company. I would definitely recommend them! You are in good hands.
 
 
Lilly Luna , Anthem Mechanical
Great team at Automated Telecom. They have set up our phone system and give us great service. Highly recommend them
 
 
Mike Soloman , Anthem Mechanical

All Card Processing has worked with Ian and Automated Telecom for 20 years. Last week they installed a new telephone system in our office. It was a seamless process. Both the service and equipment are fantastic. I highly recommend Ian and Automated Telecom. Please feel free to contact me with any questions.

Stephanie Huber, All Card Processing

This company, owner and all personnel are extremely knowledgeable, responsive and friendly. They will not try to sell you something that won’t work for your situation. They are honest and reliable and local. Highly, highly recommend!

Lorraine Price , Palm Desert Ace Hardware
Excellent service! Ian did a great job installing our VOIP system for the new office. Highly recommended!
 
 
Flavius Garmacea
Working with Automated Telecom has been a complete pleasure. Everyone is so knowledgeable & helpful. Our transition and set up has been very easy. Thank you for the fantastic service.
 
 
Tamara Scott , Palm Springs Vacation Homes

We were very lucky to have been refereed to Automated Telecom, From beginning to end their team made our scary transition from telepacifc to their platform truly effortless. Truly an honest company that gives you exactly what you pay for and some! Please do not hesitate to go with them.

Karen Gutierrez , Desert Alarm

Ian and Automated Telecom put in an immense amount of time to make sure our phone system got up and running smoothly, and we are very happy with the system and service. They are reliable and there anytime an issue comes up. They also handled a lot of the interactions with Spectrum to ensure the transition happened as smoothly as possible. We highly recommend Automated Telecom for your phone system needs.

Brette Maclean, Maclean Capital
Ian and Automated Telecom are a great local company. Wonderful and reliable service.
 
 
Heidi Richert Clerc , Burt & Associates

Local company, with fast response times, and an even better customer service. The service is reliable, and the company-wide deployment was seamless. Will recommend this service to the neighboring businesses.

Eduardi Guevara, Chiriaco Summit Water District
Automated Telecom installed our new phone system several weeks ago and we love our new phones. We are still in the process of learning all of the features. We also purchased the test messaging platform which has been very helpful and a nice added service.
 
 
Meegan Villa , Proper Solutions

Thank you Ian and Automated Telecom Communication Staff for taking very good care of our Mario’s Tilecare Company communication services for more than 25 years !

I hate to date us my friend but
Wow we started with your Motorola
Radio’s , Beepers , Nextel phone / Walki Talki and now our Smart phones . Your Five Star Service and Products help us grow our
business and we appreciate you !

Through out the years you have set up our office phones and installed systems to help us with our other two businesses Home Improvement Insider and Desert United Marketing.

Your Skills and Customer Service are Amazing and continue to be Five Star after all these years . We highly recommend your company to any business owners that want the best !

After 25 years it’s never too late to give a Review and never too late to be grateful .

Mario Hernandez, Mario's Tilecare Company

Ian and his team are real-time based telephone solution providers. I am not an easy guy to please and sort of demanding and I continue to be impressed by the teams dedication to excellent customer service, the creative solutions to my unique problems and a passion for what they do. I am pleased to wholeheartedly recommend the team at Automated Telecom for mobile telephones, office landlines and customized voicemail solutions.

Steve Little , Claro Pools
We recently needed new phones for our growing small business and Automated Telecom took excellent care of us. Ian spent a lot of time with us showing us the different plans along with the phones and their capabilities. He was able to work within our budget, and more importantly was able to find a system for us that would meet 100% of our needs. I couldn’t recommend this company strongly enough. They do a fantastic job.
 
 
Mark Fruchtman, Escape Room of Palm Springs

Our firm has used Automated Telecom for more than 7 years and have been very pleased by the great personal service. They provide us with answering services and a number of other services that make our business run better and more efficiently Ian is a wizard with telephone and cellular issues and I’ve never presented him a problem that he couldn’t solve.

I would higly recommend the folks at Automated Telecom if you need cellular, telephone or answering services.

Steve Kaufer , Maximum Security

I have had nothing less than excellent customer service from Automated Telecom. Ian (the owner) started me on discounted business cell phones and then I transitioned into VoIP phones which are the wave of the future.

I was a little skeptical about the cost because of all the features, but I’m paying pretty much the same as I was before, but my internet is 6 times faster, I have unlimited long distance, several extra incoming lines, the ability to change how the phone forwards from the internet, wait music, etc…Plus I would much rather deal with Automated Telecom than verizon.

If I leave a message, they return my call. Most of the time I can get right through to someone and I don’t have to sit on the phone for 45 minutes to resolve one little problem. Finally, the money stays local, which is what I prefer.

Naota Hashimoto , Desert Medical Care & Wellness

I couldn’t be happier being an Automated Telecom client. With multiple cell phones, a wireless mifi, and a voice over IP solution for my business, they have me covered. Every potential road block I have ever had, has been quickly and efficiently handled by Ian and his team. Its so nice to be able to go into the office, and get a new phone or accessory easily, without lines, and with knowledgeable help. Thanks Ian!

The Luxury Team of Signe, Inc.

Wow Thank you Ana, Ian and Leo. what you all did for us and our phone system is way better and easier to handle. Thank you

Ismael Jimenez, Agape Salon & Spa

Importance of Internet Reliability

Modern Phone systems run on internet only and without internet, you won’t get any calls. Let us help recommend the right internet for your needs!

Did you know that more and more businesses use two internet providers. That is the normal of our customers. More dependency to avoid down time.

Learn more about having two internet providers

View products we use

We use state of the art technology for our internet providers. Using multiple types of routers and switches, but we tailor your internet equipment that works best for your business.

Learn more about the equipment that we use

Customer Tested

Back Office Communications